1 What information we collect
7o777 collects certain necessary information to provide the best service to its members. This data comes from three sources: what you provide directly, what is generated through your use of the platform, and what is obtained from third parties for verification purposes.
What you provide directly:
- Full name, date of birth, and gender
- Email address and mobile number
- Current residential address
- Payment account details (Mobile Banking, Nagad, Rocket numbers)
- A copy of your national ID or passport for KYC verification
- Records of conversations with the support team
Automatically Collected Data:
- IP address and device information (OS, browser, screen resolution)
- Date and time of login and logout
- Game history and betting patterns
- Deposit and withdrawal transaction records
- Cookies and session data
2 How Your Data Is Used
Under the 7o777 Privacy Policy, collected data is used solely for specified purposes and will never be used for anything else.
| Purpose | Data used | Legal basis |
|---|---|---|
| Account creation and management | Name, email address, phone number | Contractual requirements |
| Payment Processing | Mobile Banking Information | Contractual requirements |
| KYC and age verification | NID, passport, address | Legal obligation |
| Fraud Prevention | IP, device information, transactions | Legitimate interest |
| Marketing and Promotions | Email, gaming history | Your consent |
| Customer Support | Contact details, chat logs | Legitimate interest |
7o777 analyzes your data to personalize your gaming experience. For example, if you play slots frequently, you'll receive relevant promotional offers. You can opt out of marketing emails at any time.
3 How Long Your Data Is Retained
Under the 7o777 Privacy Policy, data is retained only for a defined period. Information that is no longer needed is securely deleted after that period.
- Account information: For the duration your account is active, and for a further 5 years after closure.
- Transaction Records: Retained for up to 7 years as required by law.
- KYC documents: 5 to 7 years, in accordance with Bangladesh financial regulations.
- Chat logs and support records: 3 years after last contact.
- Marketing data: Withdrawing consent results in immediate deletion.
4 Who Your Data Is Shared With
7o777 never sells your personal information. However, limited data may be shared with trusted partners where necessary to operate our services.
- Payment processors: Mobile Banking, Nagad, Rocket — for transaction verification purposes only.
- Identity verification services: To complete the KYC process.
- IT service providers: Servers and cloud storage — bound by NDA agreements.
- Law enforcement agencies: By court order or government directive — limited to necessary information only.
- Anti-fraud organizations: To investigate suspicious activity.
All partners are bound by agreements aligned with 7o777's privacy policy. Any breach is met with immediate action.
5 Cookie Policy
7o777 uses cookies to enhance your experience. Cookies are small text files stored in your browser.
- Essential cookies: To maintain login sessions — these cannot be disabled.
- Functional cookies: To remember your language preferences and settings.
- Analytics cookies: To review site usage — subject to your consent.
- Marketing cookies: To show you relevant ads — subject to your consent.
You can disable or clear cookies at any time through your browser settings. Please note that disabling essential cookies may affect the performance of some 7o777 services.
6 Data Security Measures
7o777 uses industry-leading security technology to keep your data safe. Our security framework is regularly tested through independent third-party audits.
- SSL/TLS 256-bit encryption — applied to all data transfers.
- AES-256 encryption — applied to all sensitive data stored in our databases.
- Two-factor authentication (2FA) — to keep your account secure.
- 24/7 security monitoring — unusual activity is detected instantly.
- Regular penetration testing — to identify and address system vulnerabilities.
- Firewall and DDoS protection — to guard against cyberattacks.
7 Your Privacy Rights
Under the 7o777 Privacy Policy, you have a number of important rights — all of which you can exercise at any time.
- Right to Know: You can find out what information is held about you.
- Right to Rectification: You may request the correction of any inaccurate data we hold about you.
- Right to Erasure: Under certain conditions, you may request the deletion of your data.
- Right to Data Portability: You can receive your data in a machine-readable format.
- Right to object: You may object to marketing or profiling.
- Right to Withdraw Consent: You may withdraw your consent at any time.
To exercise any of these rights, contact the 7o777 support team. All requests will be responded to within 30 days of receipt.
8 Protection of Minors' Data
7o777 is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.
If a parent or legal guardian believes their child's data is held by 7o777, please contact our support team immediately — we will act promptly.
9 Privacy Policy Updates
7o777 may update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, registered users will be notified separately by email.
Your continued use of 7o777 after any changes have been made will be taken as your acceptance of the updated Privacy Policy. We recommend checking this page from time to time.
10 Contact & Complaints
For any questions, requests, or complaints regarding this Privacy Policy, please contact the 7o777 data protection team. Our support agents are available 24/7 to assist you.
This Privacy Policy is part of 7o777's Terms and Conditions and Responsible Gaming PolicyTogether, they form a comprehensive data protection framework.